Question 1

How do I place an order?

Accepted Answer

Browse our shop, choose your size and finish, add to cart, and check out. You pay 75% upfront via InstaPay to confirm production, then 25% plus delivery on delivery.

Question 2

What payment methods do you accept?

Accepted Answer

We currently accept InstaPay: 75% upfront to confirm your order, then the remaining 25% plus delivery fees paid on delivery.

Question 3

How long does delivery take?

Accepted Answer

Most pieces are handcrafted to order with a 3–4 week lead time. We deliver across Egypt.

Question 4

Do you assemble the furniture?

Accepted Answer

Yes, our team assembles the pieces at your home at no extra cost all over Egypt .

Question 5

Can I request a custom piece?

Accepted Answer

Absolutely. Submit a Custom Build request and our team will reach out within 24 hours with a quote.

Question 6

Are your finishes baby-safe?

Accepted Answer

Yes, We use rounded edges and totally removable sides cribs instead of drop sides cribs .

Question 7

How do I care for my piece?

Accepted Answer

Wipe with a soft, slightly damp cloth. Avoid harsh chemicals and direct sunlight for long periods.

Question 8

What is your return policy?

Accepted Answer

Made-to-order pieces are non-refundable, but we replace any item that arrives damaged. Contact us within 48 hours of delivery.

Frequently Asked Questions

Ordering & Payment

Shipping & Delivery

Custom Builds

Care & Safety

Returns